RW
Ron W

1 reviews | Active since Jul 2014

10 Jul 2025, 11:48

Unsolicited charges to your Vodacom Data Account via Vodapay via pop-ups in ads.

I recently noticed a charge on my business account invoice for "Entertainment Services". I contacted Business Support for an explanation and apparently it's a charge for some app called "Battleplus" and it stems from a subscription activated through pop-ups in adverts which automatically activate against your account using Vodapay, and charges R10 per day.

The consultant kindly deactivated the subscription and blocked my account from receiving any further subscriptions to prevent this from happening again.

Be aware of this tactic by companies to coerce you into subscribing to their internet "services" through cookies and charging you a daily rate via Vodapay. I find this advertising and subscription tactic to be highly immoral, and potentially *******.

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Replies (1)
Vodacom
Vodacom's reply10 Jul 2025, 12:00
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team