AC
Albert C
1 reviews | Active since Aug 2014
23 Apr 2025, 14:36
Unsolicited calls.
Unsolicited calls.
I'm getting people calling me saying they're calling on behalf of Vodacom to sell me phone upgrades.
I'm putting the phone number they called from in the reference number field in this complaint.
How did they get my number? Did Vodacom give it to them? You need to give me a good answer on this. Otherwise I'll ask the Information Regulator for answers.
Do not phone me about this. Reply with the answer here.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Apr 2025, 14:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2025, 14:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
AC
Albert C's updateReviewer Update
24 Apr 2025, 13:12"Be advised that your number has been removed from all marketing databases."
I've heard this many times from Vodacom over the last 5 years. Hasn't made a difference.
I've heard this many times from Vodacom over the last 5 years. Hasn't made a difference.
AC
Albert C's update24 Apr 2025, 13:12
Reviewer Update
"Be advised that your number has been removed from all marketing databases."
I've heard this many times from Vodacom over the last 5 years. Hasn't made a difference.
I've heard this many times from Vodacom over the last 5 years. Hasn't made a difference.