1 reviews | Active since Jan 2010
On Friday 21/8 I noticed Content Services on my bill for R 509.81<br> <br> I don't know what this is and contacted Vodacom on 111 from my cell phone to request assistance. I spoke to Chantel Gill at Vodacom whom assured me that it will be investigated but NOTHING WAS DONE. The audacity of Vodacom amazes me. Got a call from Vodacom on 26/8 regarding the upgrade that I can do on this account. I said I'm not even considering an upgrade if the problem with Content Services (now at R 632.36) is not resolved. I went to the Vodacom Nedbank Store and JP Rothmann assisted me to have unsolicited services unsubscribed on my account after he contacted the Vodacom Info Helpdesk. (Thanks again JP for your help) I use a 20MB Uncapped Internet connection at home and therefore do not need to use Vodacom's **** 3G connection for Internet Access. Vodacom needs to stop facilitating these unsolicited subscriptions on their customers' account and stop in collecting money for third party unsolicited subscriptions and I require a refund of the Content Services on my Vodacom Account. <br> <br> Since my last post here about Vodacom I have already closed one account and I'm well on my way in cancelling another.<br>
Best regards,
Best regards,
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