fJ
frans J

1 reviews | Active since May 2014

08 Nov 2019, 14:23

uns****ed staff

uns****ed staff all I can say try to ask them something its a disaster the are not educated to do the job but they have

0
Replies (3)
fJ
frans J's update08 Nov 2019, 14:28
Reviewer Update
its no use giving these guys after a conversation a high rating on service they know they gave you a false name they got a positive report for there incentives but you as customer still have they same problems they even cant be honest and give there real names to refer back to them
Vodacom
Vodacom's reply09 Nov 2019, 15:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply13 Nov 2019, 15:00
Official
Dear Frans,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

As per discussion, your query has been resolved.

Regards

Vodacom Consumer Website Team 

Best regards,