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richard M
1 reviews | Active since Aug 2015
26 Jan 2023, 08:08
************ Vodacom
A value added service, at a cost of R150, was added onto my account without my consent. They added 3gig data onto my contract without even checking with me. I have made numerous calls to have all the cost reversed and i get put on hold for 20 minutes only to have the call terminated. I regret why i upgraded with this ************ company. Nxaaaa
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Replies (1)Vodacom's replyOfficial
26 Jan 2023, 09:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2023, 09:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
