rM
richard M

1 reviews | Active since Aug 2015

26 Jan 2023, 08:08

************ Vodacom

A value added service, at a cost of R150, was added onto my account without my consent. They added 3gig data onto my contract without even checking with me. I have made numerous calls to have all the cost reversed and i get put on hold for 20 minutes only to have the call terminated. I regret why i upgraded with this ************ company. Nxaaaa

0
Replies (1)
Vodacom
Vodacom's reply26 Jan 2023, 09:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team