MM
Molefe M

1 reviews | Active since Sept 2018

25 Oct 2019, 18:39

************ Vodacom

Dealt with a supervisor from Vodacom, Mpho Zikhali. She ws arrogant and unwilling to assist with a query that I had with vodacom. I signed an agreement with them that I'll be allocated 1GB of data on my number. They did not honour this agreement for two months, which simply put is *******. But it's ok I've been with them for more than 15 years and I'm steady but surely taking my business elsewhere. Started with my fibre line and all my cellular contracts because they mistreat their customers. Just ask multichoice.

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2019, 08:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team