OM
Obs M
1 reviews | Active since Dec 2013
13 Jul 2020, 16:43
************ early cancellation clauses!!
My salary was cut due to Covid-19 impact on our company and I will no longer be able to afford my sim-only data contract of R299 per month. To avoid defaulting on my account I called Vodacom to cancel this contract, the wanted over R2500 to cancel this contract!! To downgrade they want over R1100!! The is no device on this contract, its just a sim only! Vodacom charges ridiculous early termination fee on sim-only contracts. I will never do any business with Vodacom in future. They literally push you into the cliff!! No helping hand!
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Vodacom's replyOfficial
14 Jul 2020, 06:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2020, 06:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
OM
Obs M's updateReviewer Update
16 Jul 2020, 10:39The attitude displayed by Vodacom is shocking! I refuse to do business with a company that wants to exploit its customers. Let's see how sustainable such a strategy will be! I will never do business with Vodacom again!
OM
Obs M's update16 Jul 2020, 10:39
Reviewer Update
The attitude displayed by Vodacom is shocking! I refuse to do business with a company that wants to exploit its customers. Let's see how sustainable such a strategy will be! I will never do business with Vodacom again!