************ business which should be investigated by relevant authorities. They should be st********** their license to operate as a business

Vodacom never attempt to deal with customers' queries. They activate automated responses and never assign anyone to follow up. I have been to Twitter, sent emails to customer are and to Vodacom branches. They are determined to ***** from customers and ignore complaints. They are ruining people's livelihood by handing over incorrect billing accounts to their legal debtor collectors. I repeated asked for the ombudsman contact number, so that I could refer my account query for mediation. Salume who said she was the cancellation department manager in George sent me from pillar to post and asked that I give her the opportunity to deal with my query. It was just delaying tactics hoping I will give up. No chance, I will rather go to court to represent myself rather than paying for something I do not owe. Vodacom consultants are working from home and unsupervised, then Vodacom expects customers to pay for their employees' incompetence??? I have emails, Twitter chats, statements to proof my case.