************ and pathetic service by Vodacom over and over

<p>I posted a review on Hello Peter on the 23rd September about Vodacom billing my data account amounts that they could not justify. Vodacom responded by taking an undertaking that they will pay back the money by crediting the Vodacom account I responded on the 27th asked them to deposit the money in my bank account.i made a follow call at ********** on 29th put through my request I was given a reference number 1/ ********** 9497 I was told the money will be in my bank account after 7 days which did not happen. I called again on 6th October was given a reference number 1_ ********** 0026 I was told the money will be in my bank account after 7days it didn't happen again. I called again on the 12th spoke to Vusumuzi Maki he said this account is handled by SVMayeki he has sent him a message to deal this he will call me before close of business, no phone call no money.</p> <p>I called again today Margaret Harris she told me that nothing has been done on this account to resolve it.</p> <p>Vodacom please pay back...you have been debiting your monthly payments with no fail you have my bank details I don't understand why this is not getting resolved.</p>