************ Account Billing and Withdrawal

For the last 6 months since I have got a Vodacom Contract I have been having endless problems with them charging me roaming rates even when I remained in South Africa. They have been withdrawing huge bill amounts from my bank account and I had to change bank accounts because of this ********* behaviour. Also while telling them after the first month to put a R1000 limit they have been going to more than 4 times this amount saying it was mandatory. Even after switching to a Uchoose package at the end of November they still want to charge me absorbent amounts in January for the minimal use of the phone in December after they put my phone on softlock in Dec. I would never recommend getting a Vodacom contract to single soul on earth and would rather use MTN prepaid whose benefits far exceed Vodacom seeing I use both service providers. Nobody has the rights to withdraw ones hard earned money in such a fashion without even sorting previous disputes. I am appalled by the poor lack of customer service and passing the buck from department to another. Seriously considering cancelling my contract as I do not need this kind of ********* behaviour. I am also considering legal action.