YV
Yahyah V
1 reviews | Active since Nov 2021
22 Nov 2021, 09:18
Unsatisfied with Vodacom
I am disappointed with Vodacom they good to take my money but service is pathetic tried calling customer service to sort out but unfortunately the WiFi is not connected tried rebooting and it's the 800gig deal with the TV and I haven't received my voucher from Vodacom pavilion they say that they are waiting for the vouchers it's been over 2 weeks and nothing is being done as I have more than 6 contracts with Vodacom thinking of really moving to another network cause service is terrible.
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Replies (3)
Vodacom's replyOfficial
22 Nov 2021, 09:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Nov 2021, 09:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
YV
Yahyah V's updateReviewer Update
22 Nov 2021, 13:18Awaiting your response
YV
Yahyah V's update22 Nov 2021, 13:18
Reviewer Update
Awaiting your response
YV
Yahyah V's updateReviewer Update
23 Nov 2021, 08:12Vodacom has not contacted me until now and as a customer they taking my money for the contact but nothing is being done really pathetic
YV
Yahyah V's update23 Nov 2021, 08:12
Reviewer Update
Vodacom has not contacted me until now and as a customer they taking my money for the contact but nothing is being done really pathetic