WG
Wesley G

1 reviews | Active since Oct 2017

08 Dec 2017, 09:08

Unsatisfied with lack of response and assistance with my account

For the past 6 months i have been receiving invoices that i am in credit and every month the amount increases. I have tried contacting vodacom via email and over the phone and i either get no response or cut off.

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2017, 09:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team