Unsatisfied Vodacom custoer

Vodacom smart tab 3 (Lenovo) fails to charge. Handed in at Secunda branch as it's still under warranty & contract ***).<br> <br> It doesn't appear on the system for no apparent reason although still on contract & was told by the repairers that it doesn't appear on their system either & that it's not supported.<br> <br> Yet, it's still advertised by Vodacom in the Vodacom magazine.<br> <br> Very dissatisfied with the aftercare of this product & still have to pay for a year for something that can't be resolved.<br> <br> Been waiting 4 months & it's finally back at the Secunda branch after consulting with the rude manageress which imp**** that it was impossible for me not to have an order number after I clearly stated that the Technician did in fact not give me any sort of number. It was taken & wrapped with my details on. Said it would be sent like that cause it didn't reflect on the system.