AG
Anne G
1 reviews | Active since May 2020
20 May 2020, 12:33
Unsatisfied vodacom contract holder
Purchased a laptop in November 2018 it has a 2 year warranty now that the soft ware has crushed im not getting any help from vodacom. Been sent to meccer but they want to charge me say that they guarantee 1 year vodacom can't help meccer wants to charge me but laptop still under warranty
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Vodacom's replyOfficial
20 May 2020, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2020, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team