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cheryle D
1 reviews | Active since Aug 2016
01 Jul 2020, 12:48
unsatisfied service
i purchased a contract sim card from north gate vodacom branch in order to do a sim swap and they charged me R106 and did not help me to do the sim swap then when i phoned customer care they wouldn't help me at all this is unacceptable and i want assistance
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Jul 2020, 14:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2020, 14:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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cheryle D's updateReviewer Update
02 Jul 2020, 13:27i have still received no help with regards to my sim swap vodacom call centers don't answer my calls i am frustrated with vodacom its the worst cellular service in the country
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cheryle D's update02 Jul 2020, 13:27
Reviewer Update
i have still received no help with regards to my sim swap vodacom call centers don't answer my calls i am frustrated with vodacom its the worst cellular service in the country
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cheryle D's updateReviewer Update
02 Jul 2020, 13:38vodacom northgate is the most unhelpful shop i want assistance !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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cheryle D's update02 Jul 2020, 13:38
Reviewer Update
vodacom northgate is the most unhelpful shop i want assistance !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!