Unsatisfied loyal*** customer

My new contract with vodacom.i bought a new contract on the 2nd of April 2022.the phone never charged.i return it on the 8th .They said I must buy the samsun g adaptor.i did but it never changed .I returned it againon 11th.they it's gonna take 7days.after 7days I did ask about the phone.they said they still waiting for parts till on Saturday 31st. I hv neverused the for the whole month but they debited my account.im not happy about their service.so I want my money back n contract to be cancelled. Because even when the phone come back is nomore new.i