mB
marthie B
1 reviews | Active since Dec 2018
10 Jun 2023, 20:19
Unsatisfied for vodacom
I just want to know they send me this so I phoned they told me only the red deals will go up not the others. I got my statement I see last month I paid R1250 and now I paid R1330 I have only one red deal
And if you sign a contract for that price then next month I got a price increase how does it work. Last few years we have a lot of problem with vodacom
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Vodacom's replyOfficial
12 Jun 2023, 12:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please note that we have done our utmost to keep the increase across our contracts as low as possible, and made sure that we have added value to your contract in the form of data or airtime. Price increases are sadly unavoidable, given the circumstances outlined in the communication sent to you.
Point number 44 states that Vodacom reserves the right to amend these terms and conditions and where such change is. You can select the link below to fami****ize yourself with the T&C's
https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions Regards Consumer Website Team
Point number 44 states that Vodacom reserves the right to amend these terms and conditions and where such change is. You can select the link below to fami****ize yourself with the T&C's
https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions Regards Consumer Website Team
Best regards,
Vodacom's reply12 Jun 2023, 12:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please note that we have done our utmost to keep the increase across our contracts as low as possible, and made sure that we have added value to your contract in the form of data or airtime. Price increases are sadly unavoidable, given the circumstances outlined in the communication sent to you.
Point number 44 states that Vodacom reserves the right to amend these terms and conditions and where such change is. You can select the link below to fami****ize yourself with the T&C's
https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions Regards Consumer Website Team
Point number 44 states that Vodacom reserves the right to amend these terms and conditions and where such change is. You can select the link below to fami****ize yourself with the T&C's
https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions Regards Consumer Website Team
Best regards,