unsatisfied & disgusted in the service

on the 26 March 2015 I placed an order for a contract phone online, I only received my phone on Monday 13 April 2015. after receiving my phone I called customer care and was told I need to call *** to activate my line. (After Sale Service) WHAT A JOKE. <br> I tried calling yesterday about 4-5 times, holding on for as much at 30min at a time, only to be transferred from one consultant to the next or to be cut off. ive left call backs so a consultants can call me back...and im STILL WAITING! on the voice prompts is still states: one of our consultants will call you back within one hour\. this is absolutely ridiculous. <br> <br> if this is the kind of service you offer then you can keep your phone