SN
Sitha N
1 reviews | Active since Jul 2019
24 Jul 2019, 09:12
Unsatisfied customer, incomplete upgrade
I have telephonically upgraded my contract which was ment to come with airtime and data. I have received the airtime but not the data. I have now been calling countless times over the past 2 weeks, with no success is receiving my data. Please can someone advise as to what I should do. I have been with vodacom for over a decade now and i do not expect such service.
Sitha Ramsuchit
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Vodacom's replyOfficial
24 Jul 2019, 10:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2019, 10:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team