MPTM
Mosioa Patzozo Thato Mokoena
1 reviews | Active since Sept 2019
09 Apr 2023, 09:38
Unsatisfied customer
I had R60 airtime and I have restricted/blocked using airtime when I don't have data. But to my surprise today when I wanted to buy data using Vodacom app, I realized that I'm left with R17.
And Vodacom cannot assist me in checking what happened to my airtime.
I'm disappointed in this network, for a very long time.
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Vodacom's replyOfficial
09 Apr 2023, 10:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2023, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team