PN
PORTIA N

1 reviews | Active since Mar 2012

30 Jun 2015, 14:15

Unsatisfied customer

Vodacom's warranty is useless and unhelpful and the repair centre is worse. Phone screen is half white, did not get any assistance and the phone is 7 days old my R500 is gone down the drain, I'm going to sit with a Vodafone Smart Kicka phone which I wont use because I'm told that I cannot get help as fixing it will cost me more than the phone's cost price.....I'm really not happy because I thought maybe I would get a solution or something from the repair centre....Vodacom service sucks. I'm so unhappy.... Why put the warranty in place when its not accommodating customers...Hayi..... Vodacom is boring....Disappointed and Angry!!!

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2015, 07:56
Official
Hello portntom,

We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites