Unsatisfied customer

Here’s a strong and professional review you can use to complain about Vodacom. You can customize it to suit your exact experience:

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Review Title: Disappointed with Vodacom’s Service and Support

Review:

I am extremely disappoiinted with the service I received from Vodacom. I am their customer for fibre contract and was applying for a cellphone contract. I was told of a missed payment from this previous month and I was never called nor informed. The account dept adviced that I pay the missed instalment and indicated that my application after this will be reviewed.

I paid double and still they rejected it.

Vodacom needs to seriously improve its communication and stop misleading customers.