unsatisfied customer

<p>Hi my name is Natasha Rademan </p> <p>I first sent my phone in because of my sony Xperia m4 aqua software went my phone repeatedly became hot and the software went. I eventually got my phone back and for the firts month nothing was wrong till monday when I was on a phone call my phone started to become hot again and I heard a noise not thinking its anything I put my phone in my handbag along with my granddaughters nappies when I took my phone out I saw my phone screem was broken, I phone vodacom repairs and they say they can't do anything about it so vodacom takes your phone in repairs it does a half job you get your phone back and its in evem wors condition then when you gave it in. They will do anything to get paid but to fix up their products that they sell to customers they refuse or come up and say you have to pay a huge amount to fix it so unhappy </p>