PvdM
Piet van der Merwe

1 reviews | Active since Mar 2019

10 Mar 2019, 10:20

Unsatisfied customer

Just been to Centurion vodacom to get a extra modem. We called vodacom on 9 March 2019 and inquired about what documents will be needed and was told only my ID Only after all paper work was done, I was informed they need 3 months bank statements. I spoke to the Manager and he was not very helpful I have been with vodacom since 1996. It must be mentioned that I am still awaiting another problem with vodacom to be sorted out since April 2018

0
Replies (2)
Vodacom
Vodacom's reply10 Mar 2019, 15:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

PvdM
Piet van der Merwe's update23 Mar 2019, 18:03
Reviewer Update
Wow wow wow. Nearly a month later and still waiting for vodacom to contact me. Don’t know if hellopeter is of any assistance