AJ
Andre J
1 reviews | Active since May 2020
22 May 2020, 13:54
Unsatisfied Customer
I have been using Vodacom for years and never received a detailed balance/statement from them; I've been trying to make contact with an actual person that will assist with contracts that Vodacom does not hesitate to deduct money from my account.
I need info on when a contract will expire and how much data and airtime is used per month. I have contracts that need to be stopped at the same time of completion of an agreed contract termination date.
Can someone please contact me and assist with these queries. Vodacom you are losing me as a client if I do not get any response within 24 hours
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Replies (1)Vodacom's replyOfficial
22 May 2020, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 May 2020, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
