Unsatisfied Contract Service

I am not impressed with the level of service I’ve received from the Vodacom Paarl Mall store, I basically order a Mac Book Pro literally a month ago. I have never received the item, every time I call they giving my partner and I the run around game. This is a new contract and initially when we order it it was advised it will be taking 2 weeks for the order to arrive, it’s been a month now, I am furious with the level of service, why would you advertise something and not have it available to your customers.

I need the Regional Manager of Vodacom to contact me immediately to advise what is going on with the process?

We only decided to go with Vodacom because it’s a good network, because there was other network companies that also qualify us, however I am doubting Vodacom now for this poor service.

I need need back ASAP via email.