DT
Desiree T
1 reviews | Active since Feb 2015
09 Mar 2018, 17:34
Unsatisfied client
Im not satisfied with Vodacom at all, I usually get 150 of airtime monthly as im on contract, but this month I got only 110 of airtime, when I call the call center im being told of subscription fee that I don't even know about, I want my airtime back because when I took a contract was promised that I'll get 150 with of airtime, you guys are just ripping us cost of living is very im not gonna get fooled I want my airtime back.
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Replies (2)
Vodacom's replyOfficial
10 Mar 2018, 07:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2018, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Mar 2018, 12:11Good day Desiree,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Mar 2018, 12:11
Official
Good day Desiree,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,