MW
Magdalena W

1 reviews | Active since Feb 2014

05 Jul 2021, 10:21

Unsatisfied

So unhappy with the call services.

I need a supervisor or Manager to contact Me due to my account. As none of your staff members feel they fo want to assist.

I really do need assistance and i would also like to know with who was the call who made payment arrangements on my behalf?

Been a vodacom account holder for years and this is how i get treated

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0
Replies (2)
Vodacom
Vodacom's reply05 Jul 2021, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MW
Magdalena W's update05 Jul 2021, 15:08
Reviewer Update
No superviso or manager hascontacted me and i see no help from you to assist on this matter.