GS
Gerrit S
1 reviews | Active since May 2020
19 May 2022, 16:53
unsatisfied
taking out a new contract with vodacom is easy but please make sure you choose the right phone before agreeing a contract. I was not satisfied with the handset i received and notified vodacom about it sametime . The friendly lady Mr Naicker helped me log a return and mailed me a copy of it. I am still waiting on vodacom to collect the phone after 5 days. Mrs Naicker followed up with a email to Mr Maseko in when the pick up will happen but no reply or correspondance. Very bad service from certain individuals
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Replies (1)Vodacom's replyOfficial
20 May 2022, 08:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2022, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
