1 reviews | Active since Jun 2016
Unsatisfatory Service
<p>I took a contract with Vodacom on the 15th June 2016 which i waited for 2 hours to sign my contract. After 2 days i notice that the ****le is not connecting to the laptop, i took the laptop and the ****le to Vodacom - Musgrave I waited for 2.5 hours which the problem was not resolved. I was sent to Vodacom Customer Care - Umhlanga Gateway. I went there on the 17 th June 2016 I was told the ****le was booked in and I was going to given the new one on the 22nd of June since they are waiting for the new stock to arrive. I went back on Sunday the 26th. To my own suprise nothing was done no booking was done and I was told the exchange for the new one is going to be done on Monday i was asked to leave my address and they promised to deliver. Till today I haven't receive the delivery and I am not happy with the service that I received from Vodacom I wish I can cancel the contract. I look at the service I receive as poor and unsatisfactory.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
