SE
Sadeya E
1 reviews | Active since Jun 2018
26 Jun 2024, 11:30
Unsatisfactory Service
Imagine suddenly seeing an increase in my fibre package without ne even agreeing or without formal communication. Lately Vodacom has been a huge disappointment for me. Constantly having problems with incorrect billing. Really I have no words anymore. Get your customer service on par or I'm cancelling my agreement with you!
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Vodacom's replyOfficial
26 Jun 2024, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jun 2024, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team