pM
peter M

1 reviews | Active since Jun 2014

03 Oct 2016, 12:00

unsatisfactory service

<p>on th e6th of September I contact Vodacom to cancel my contract with them. They offered me a better price but not telling me that I will not be able to use my dual sim cards, this contract was supposed to start the 1st October. The 1st October i could not access the internet via my i-pad, I called them and spend almnost 2 hours with them sending me from customer service to cancellations to activations to a Vodacom shop, really frustrated. I must say Johan at cancellation tried his best to assist me but also inform if I cancel now I will have to pay the rest of the contract, they should have just cancelled my contract when I contacted them on yh e6th of September. My data sim card on my i-pad will only start working on th e 1st November of which i am not happy.</p>

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