1 reviews | Active since Jun 2016

11 Jun 2016, 06:28

UNSATISFACTORY SERVICE

<p>GOODDAY.. I ALWAYS FOUND VODACOM ASSISTANCE VERY GOOD & HELPFUL. NOT YESTERDAY. I HAD 2.91 DATA LEFT. I USE A LOT OF DATA AND DURING DAYTIME I AM ON WI-FI. SO WHEN I ARRIVED HOME AFTER 17HOO. I RECHARGED WITH R12. IMMEDIATELY AFTER THAT I BOUGHT THE 15 DATA BUNDEL FOR R9. WHICH MEANS I WAS SUPPOSE TO HAVE R3 AIRTIME LEFT AND 17.91 DATA. WHICH WAS NOT. I PHONED VODACOM 3 OR 4 TIMES, AND EVEN A GIRL NAME XILO WOULD CALL ME BACK. SAY WAS TO DO WITH AUTOMATIC UPDATES, BUT WAS NOT THE CASE. I AM STILL WITHOUT MY BALANCES I WAS SUPPOSE TO HAVE.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Jun 2016, 08:33
Official

As discussed telephonically, the query has been resolved.

Regards

Consumer Website Team