WS
Wimpie S

1 reviews | Active since Apr 2010

14 Aug 2017, 13:54

Uns****ed personel

<p>My phone was stollen and I blacklisted it thru "111" call centre and after 3 weeks phone was recovered and I phone "111" again to unblock my phone where I was informed to go to vodacom shop and it will be done there. according to the shop they can't unblock it it must be vodacom itself, now I struggle to get my phone unblocked</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Aug 2017, 15:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team