Uns****ed and UN willing to listen
<p>I have a vodacom account, the account was over due, I called them in April before I made the account and I was told to pay 2870.00, I then paid, they allocated airtime for me in May, The 1st of June came and there wasn't airtime, I waited til the 2nd, on the same second I called and I was transferred between 10 cunsultant who couldn't help and the continued to transfer me, after they transferred they do not advice the next person of the situation, I had to repeat myself over and over again and til now my query it is not resolved, All says I must be transferred to the legal department which I do not reach and they do not explain that their legal department is a back office, no calls go through to them, </p> <p>To now I still do not know how much must I pay to the contract to be cancelled, as say they will never allocate the funds to my phone, </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
