DP
Dean P
1 reviews | Active since Sept 2021
07 Dec 2021, 19:04
Unrestricted APN Network Problem
Vodacom i Need your help.
i am using the Unrestricted APN on my Huawei B525 Router. on the Unrestricted APN my internet is Very slow and goes down completely until i reboot my router.
the Internet APN is Faster and Better i get 4 MB/Second and 2 MB/Second Upload.
Unrestricted APN is slow like dial up. it's like sharing a 10 Megabits connection with 20 people.
i tried emailing the owner Shameel Joosub but he ignores my email.
PLEASE HELP Me :)
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
08 Dec 2021, 08:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Dec 2021, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DP
Dean P's updateReviewer Update
08 Dec 2021, 11:16Vodacom the Issue is sorted now. I Will Let you know when and if it happens again.
THANKS FOR THE HELP :)
THANKS FOR THE HELP :)
DP
Dean P's update08 Dec 2021, 11:16
Reviewer Update
Vodacom the Issue is sorted now. I Will Let you know when and if it happens again.
THANKS FOR THE HELP :)
THANKS FOR THE HELP :)
DP
Dean P's updateReviewer Update
08 Dec 2021, 11:50Yeah Thank you For Fixing the Problem. NO LAGG or Slow internet. i Can watch 4K UHD with no Lagg.
DP
Dean P's update08 Dec 2021, 11:50
Reviewer Update
Yeah Thank you For Fixing the Problem. NO LAGG or Slow internet. i Can watch 4K UHD with no Lagg.
Vodacom's replyOfficial
08 Dec 2021, 13:08Dear Dean Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Thank you for letting us know that your issue has been sorted. Regards Consumer Website Team
Best regards,
Vodacom's reply08 Dec 2021, 13:08
Official
Dear Dean Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Thank you for letting us know that your issue has been sorted. Regards Consumer Website Team
Best regards,