BS
Brent S

1 reviews | Active since Feb 2018

16 Feb 2018, 10:51

Unrestricted APN lack of service and Knowledge

I have been trying to get our data line to have unrestricted APN for 4 months and I simply get zero reply and get shoved from person to person. This is really frustrating and there seems to be a definite lack of knowledge andcwillingness for anyone to help

0
Replies (2)
Vodacom
Vodacom's reply16 Feb 2018, 12:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

BS
Brent S's update09 Mar 2018, 12:12
Reviewer Update
Still waiting no response quite disgusting.