JJ
Johan J
1 reviews | Active since Feb 2019
20 Feb 2020, 12:54
Unrestricted APN
I have been struggling for more than a week to get an unrestricted APN for my new SIM. Every single time I send through the paperwork and have to follow up with numerous calls.
Once again I have to resolve to Hello Peter, before I actually get assisted. :-(
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Vodacom's replyOfficial
20 Feb 2020, 15:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Feb 2020, 15:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team