1 reviews | Active since May 2016

11 Oct 2017, 12:48

Unrestricted APN

I just spent 25 minutes on the line and your call center could not help me.

I spend over a R 1000 a month with vodacom on my contracts alone and your service is ****. If I cannot get this thing sorted in the next 30 min please advise me how to cancel all my contracts.

Please do not send me this "Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards, Vodacom Consumer Website Team" again!!!!!!!

Your customer service is absolutely bad. A simple thing like unrestricted my APN you cannot do. If i ever have to speak to a women like Nonkulule Lumkano again please **** me.

0
Replies (2)
Vodacom
Vodacom's reply11 Oct 2017, 12:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Oct 2017, 08:50
Official

Good Day Jermaine Naidoo,

Thank you for your response.

I've managed to send you a screen shot on the configuration to your yahoo.com address.

Regards

RO

Best regards,