1 reviews | Active since May 2016

09 Oct 2017, 15:28

Unrestricted APN

Good day,

I app**** for an unrestricted apn last week for ********** .

Ref number ;- 1- ********** ********** .

I was told this will be sorted in 48 hrs, i have still received no feedback.

Please advise.

0
Replies (4)
Vodacom
Vodacom's reply09 Oct 2017, 15:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

's update10 Oct 2017, 09:14
Reviewer Update
Another day gone! Still nothing has been done?
Vodacom
Vodacom's reply10 Oct 2017, 12:47
Official

Good Day Jermaine Naidoo

Thank you for taking the time to voice your enquiry.

Kindly note that this matter was resolved.

Best regards,

's update11 Oct 2017, 08:39
Reviewer Update
I was told yesterday my APN has been activated and I should enter "unrestricted" under APN Name. When I do this it is asking me for and IPv4 IPv6 number. Please advise. Also I have not received any sms to say my unrestricted APN was activated, how do I know if it was?