GJ
Gracia J

1 reviews | Active since Mar 2020

03 Jun 2020, 13:26

Unresponsive to requests

3 days waiting and still no response from Vodacom Hellopeter team!

0
Replies (3)
Vodacom
Vodacom's reply03 Jun 2020, 13:46
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply05 Jun 2020, 10:20
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has been provided, your query has now been resolved. Regards Consumer Website Team

Best regards,

GJ
Gracia J's update07 Jun 2020, 18:33
Reviewer Update
Please advise when this feedback was given to me?? As I am not aware of it!!!