unresolved SIM issue

Item: Vodacom
Rating: 1
Author: Tibor M

Hi Vodacom customer services,

last year 11 Dec, i logged a complaint regarding one of my linked contract numbers having an issue with accessing the sim details, REF 1- ********** ********** , this is not resolved, this is unacceptable, no answers provided and I was informed you have some issues with the online portal and app. please contact me regarding this issue.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Jan 2019, 09:08

Dear Customer,

Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details

Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply10 Jan 2019, 09:08

Official

Best regards,

unresolved SIM issue

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