Unresolved reactivation of account

I have been trying to resolve an account issue on behalf of my domestic worker Lydia Fakude since March. She is still waiting for the activation of her line ***.<br> <br> I have the following references from both Vodacom and HelloPeter:<br> A1-X1X4-TVP10E <br> PC-0W9N-2PDLP9<br> A1-X512-Z9RST<br> S3-85T22-2I0LA