UNRESOLVED QUERY FROM LAST NOVEMBER

<p>I have been a loyal Vodacom customer for many years now. In november last year I took up a new contract with them. My biggest issue,my data notifications for the new number is going to my other vodacom number which is causing me to lose so much of airtime it's unreal. Everytime customer Care logs the query I get no feedback or even a phone call from them to explain the problem. I just get told that they will escalate the matter. In fact it's probably so highly escalated That its only a matter of time before I get a call from God himself to explain the situation seeing as not a single agent or technical person has the decency. MIND YOU THIS MATTER WILL BE A YEAR OLD IN NOVEMBER THIS YEAR....TOTALLY DISGUSTING VODACOM</p>