1 reviews | Active since Jun 2016
<p>I have spent over 150 minutes on the phone with customer care, 18 days of begging and fighting, and Vodacom still cannot fix my caller ID problem. 3 Vodacom stores, Vodacom IT personnel, and still no one understands or can solve the issue. Whenever I call other people, private number shows, so no one will answer my call, and being a phone used for Business, I cannot get hold of clients. I have to call company receptions, and end up holding for long periods of time, and often leaving messages. This all adds to the frustration, and Vodacom wont help, and wont give me anyone's contact details or email address to send a letter to or to ask for help.</p> <p>Here's the trick Vodacom, you have 72 hours to rectify, and then I cancel my debit order, see you in court you bunch of *********** idiots!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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