Unresolved matter

Good day,<br> <br> I got a call from Wayne after he e-mailed me from, [Email Removed] and he said that they would refund my cell insurance for the past 6 months, not taking into consideration the times I had to call and drive to the store ,but I was fine with it just to get the issue sorted.<br> We then contact cell sure like he advised to then cancel the insurance but they requested that Vodacom open the line, Vodacom on several calls says that he did not refund anything and then I called the store several times and they said the Wayne in customer service will call me back because he is never available when I call but to date no contact.<br> <br> I sent him a few e-mails with regards but had no reply.<br> <br> I am having a phone that is not working at all.<br> <br> Regards <br> Anthula<br> <br>