Unresolved Issue regarding assistance with query

Vodacom Once again I find myself at a loss - not for words but for a complete lack of courtesy, or is that a forgotten term just like my "query". Here's my email to you : "" Dear Sir/Madaml, After the endless conversations, the dozens of emails, the numerous requests, the written motivations and the details I’ve provided over and over again I still have no resolve, no clarity or any indication of any sort of resolve…. I am going to take this to social media by simply outlining the facts and the complete lack of resolve shown by Vodacom. Kind Regards, "" If you'd care to contact me with a resolution... TIA