unresolved issue more than a week!

<p>Vodacom didnt load data as per my contract with them this month resulting in my airtime being depleted rapidly without my knowledge as i assumed they loaded my data and airtime as they do every month.</p> <p>I called the center 7 times and visited the branch twice. 1st 2 day their system was offline and no one could assist. Finally someone could locate the issue but it had to be escalated. Its 7 days no and still no response! I am now loosing clients and business due to this issue not being resolved. So it seems it is fine for vodacom to breach contract but heaven forbid i do so! Highly unhappy custumor!!</p>