DM
Dieketseng M
1 reviews | Active since May 2022
04 May 2023, 10:21
UNRESOLVED ISSUE FORM PREVIOUS MONTH
@Marlin why is the PM Connect still on my bill again this month??? the initial problem is still there that was accumulating money, Please man am so tired of contacting this company with the same issue every month.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 May 2023, 11:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 May 2023, 11:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 May 2023, 12:26Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we already dealt with the invoice in question. We processed the credits after the invoice in question was generated.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we already dealt with the invoice in question. We processed the credits after the invoice in question was generated.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 May 2023, 12:26
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we already dealt with the invoice in question. We processed the credits after the invoice in question was generated.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we already dealt with the invoice in question. We processed the credits after the invoice in question was generated.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
DM
Dieketseng M's updateReviewer Update
04 May 2023, 12:29Thank you so much for the assistance and quick response, at this point the only person I trust is Marlon. I appreciate his efforts.
DM
Dieketseng M's update04 May 2023, 12:29
Reviewer Update
Thank you so much for the assistance and quick response, at this point the only person I trust is Marlon. I appreciate his efforts.