Unresolved issue for more than a year and suspended service

My service has been suspended. On my profile, one will see my history and disputed amount of R4000 for data. This dates back to 2017

I short, the history is that I logged a dispute, my service gets connected again, and I receive an sms a month later to say that the dispute has been resolved. Actually nothing has been resolved, and Vodacom still couldn't provide a layout of data charges

The last feedback in June stated that I should contact law enforcement. There is no contact nr for them, just an email address. Three emails over 3 months later, and I receive feedback from law enforcement that they only assist for records etc for legal cases etc

My many calls to either customer care or subscriber collections have left me with no resolution at all, apart from the suggestion that I should make payment arrangements for the outstanding total

Mrs Nonhlanhla Kgamane and Thabile Makhombothi tried to help

I was also promised a call back my Mrs Kahombothi. I do not know if I missed her call, but that was that.

Last week my account was in arrears with R6800 I still dispute the R4000 I paid R 2800

Vodacom refuses to log another dispute and still cannot explain where the R 4000 data usage comes from

I am out of options and I have also laid a complaint with ICASA